Black Broker House policyholders who have Pre-Funeral Cost Assistance as part of their benefits may contact Black Broker House for Complaints with accessing this benefit. The service is provided through our partner, Global Choice Lifestyle (Pty) Ltd, to assist families with urgent costs that may arise shortly after a death and before the funeral takes place.

This benefit may include:

• Immediate cash assistance for essential pre-funeral preparation costs
• Body repatriation
• After Care monthly Complaints
• Simplified claim process – only a certified death certificate may be required BI is not required
• Airtime Complaints to assist with communication during the death-reporting process.